Privacy Policy

This Privacy Policy explains how Accstan ("Accstan", "we", "us", or "the Platform") collects, uses, stores, and protects your information.

We believe in data minimization. We collect only what is necessary to operate, secure, and maintain the Platform. We do not collect unnecessary personal data, and we do not track users for advertising purposes.

📧 Account Information
Email address
Used to create and manage your account, verify ownership, and communicate important service-related messages.

🔐 Technical & Security Information
IP address Browser / Device info
Used strictly for: platform security, fraud prevention, abuse detection, and service reliability.

We use collected information only to:

• Create, operate, and maintain user accounts
• Secure the Platform and prevent fraud or abuse
• Detect suspicious or malicious activity
• Send essential service updates or account-related notices

We do not use your data for marketing analytics, ad tracking, or resale.

We respect your privacy and do not sell, rent, or trade your data. We may share minimal necessary information only in the following cases:

• With trusted service providers strictly for platform operation
• When required by applicable laws, court orders, or lawful government requests
• To protect the rights, safety, and integrity of Accstan and its users

All third-party providers are required to handle data securely and confidentially.

Retention: We retain your information only for as long as necessary to provide and secure the service, prevent fraud or abuse, and comply with legal or regulatory obligations. When data is no longer required, it is deleted or anonymized.

Security: Accstan implements reasonable technical and organizational safeguards to protect your information against unauthorized access, loss, misuse, or disclosure.

You have the right to:

• Update your email address through account settings
• Request account deletion via our Support Ticket system

Upon deletion request, your data will be removed or anonymized. Certain data may be retained if required by law or for legitimate security purposes (e.g., fraud prevention).

When a dispute is opened, a report is submitted, or suspicious activity is detected, Accstan's Dispute Resolution Team and authorized administrators reserve the right to temporarily access relevant account data strictly for investigation and resolution purposes. This may include:

• Viewing the Seller Dashboard
• Reviewing order details and transaction history
• Accessing and reviewing private chat messages between Buyers and Sellers
• Examining delivery logs, timestamps, and related metadata

Such access is performed solely to investigate disputes, verify compliance, detect fraud, and protect platform integrity. Administrative access is limited, logged, and restricted to authorized personnel only.

By using Accstan, you explicitly consent to this limited administrative access in cases of disputes, reports, legal obligations, or security concerns.